|Writing Effective Procedures|
| How to write a procedure someone can follow successfully. What procedures are,
and what they arent. A brief anatomy of a model procedure. Writing the title so
users can distinguish this procedure from others like it. When to include an introduction,
and when to skip it. How to write an instruction so it works. Explanationswhen to
put them in, and how to write them. Screenshotswhen and where. Developing a coherent
group of procedures. Making sure you have distinct tracks for different users. (Half day
or one day).
Jonathan Price's background includes coaching help teams from major computer manufacturers in the U.S. and Japan, and working extensively with teams transforming legacy documents into interactive information systems for CD-ROM and the Web. His books on technical writing include How to Write a Computer Manual (Benjamin/Cummings) and How to Communicate Technical Information (with Henry Korman, from Benjamin/Cummings).
We are always glad to customize a workshop for a particular group or setting. Please call Jonathan at 505 898-4912 to get more details.
Copyright 1998 Jonathan and Lisa Price, The Communication Circle
Return to our site at http://www.theprices.com/circle
Email us at JonPrice@AOL.com