Updates
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E-commerce 2002 |
The trends from late 2002 suggest online
shopping is continuing, deepening, becoming more democratic. All trends for Web sales point sharply up,
but Web sales threaten traditional distribution arrangements,
customer service plans, fulfillment operations, and even male
dominance. |
Auctions |
The auction sites we recommended in our book The Best of Online Shopping have grown, transformed, and merged
into new partnerships. Here's our rundown on the new life in the old sites--and, we
are sad to report, a few deaths among them, too. |
Prescription &
Over-the-Counter Drugs |
Online drugstores are battling each other with new
interfaces, new services, and new product lines. We took the temperature of
the stores we recommended in our book The Best of Online Shopping,
to find out how they were faring. Most were improving, but a few, we have to report,
were on the decline. |