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Structure Tips Theory WebPoems Workshops Books Articles Lisa Jonathan

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Bibliography for Tips

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Alred, Gerald J., Oliu, Walter E., and Brusaw, Charles T. 1992. The Professional Writer. New York: St Martin’s Press.

Ameritech Web Page User Interface and Design Guidelines. http://www.ameritech.com/corporate/testtown/library/standard/web_guidelines/

Ausubel, D. P. 1978. In defense of advance organizers: A reply to the critics. Review of Educational Research, 48, 2. 251-257.

Bailey, R. W. 1983. Human Performance Engineering: A Guide for System Designers. Englewood Cliffs, NJ: Prentice Hall.

Baker, J. D. and Goldstein, I. 1966. Batch vs Sequential displays: Effects on human problem solving. Human Factors, 8: 225-235.

Barstow, Thomas R., and Jaynes, Joseph T. 1986. Integrating online documentation into the technical publishing process. IEEE Transactions on Professional Communication, PC-29, 4: 37-41.

Berners-Lee, Tim. 1995. http://www.w3.org/all.html. (Alas, W3 reorganized their archives, and broke this link).

Black, Roger, & Elder, Sean. 1997. Web Sites That Work. San Jose, CA: Adobe.

Boomer, H.R. 1975. Relative comprehensibility of pictorial information and printed words in proceduralized instructions. Human Factors. 17, 3. 266-267.

Borenstein, Nathaniel S. 1985. Help texts vs Help mechanisms: A new mandate for documentation writers. In Proceedings of SIGDOC ’85. New York: Association for Computing Machinery. 8-10.

Bork, Alfred. 1983. A preliminary taxonomy of ways of displaying text on screens. Information Design Journal, 3, 3. 206-214.

Broadbent,D. E. 1978. Language and ergonomics. IEEE Transactions on Professional Communication. PC-21: 34-37.

Brusaw, Charles T., Alred, Gerald J, and Oliu, Walter E. 1997. Handbook of Technical Writing, Fifth Edition. New York: St. Martin’s Press.

Burgess, J. H. 1984. Human Factors in Form Design. Chicago: Nelson-Hall.

Bush, Donald W., and Campbell, Charles P. 1995. How to Edit Techncial Documents. Phoenix, AZ: Oryx

Carroll, J. M. 1984. Minimalist training. Datamation, 30, 18. 125-136.

Chase, W.G., and Clark, H.H. 1972. Mental operations in the comparison of sentences and pictures. In L. Gregg (Ed.) Cognition in Learning and Memory. New York: Wiley.

Clark, H. H. and Clark, E. V. 1968. Semantic distinctions and memory for complex sentences. Quarterly Journal of Experimental Psychology, 20. 129-138.

Clark, H.H., and Chase, W.G. year? On the process of comparing sentences against pictures. Cognitive Psychology, 3. 472-517.

Conklin, Jeff. 1987. Hypertext: An introduction and survey. Computer, 20: 9. 17-41.

Conklin, Jeff. 1987. STP-356-86, Rev. 2 A Survey of Hypertext. Microelectronics and Computer Technology Corporation.

Cuff, R. N. 1980. On casual users. International Journal of Man-Machine Studies. 12, 2. 163-187.

Dewer, R. E. 1976. The slash obscures the symbol on prohibitive traffic signs. Human Factors, 18, 3. 253-258.

Dumas, Joseph. 1988. Designing User Interfaces for Software. Englewood Cliffs, NJ: Prentice Hall.

Dumas, Joseph, and Redish, Janice C. 1993. A Practical Guide to Usability Testing (Human/Computer Interaction).

El-Shinnawy, Maha. 1998. Interface: Susan T. Kinney and Richard T. Watson on ‘The effect of medium and task on dyadic communication." IEEE Transactions on Professional Communication, Vol. 41, 2, June. 140-142.

Frisse, Mark. 1988. From text to hypertext. Byte (October). 247-253.

Frisse, Mark. 1988. Searching for information in a hypertext medical handbook. Communications of the ACM, 31, 7. 880-886.

Gagne, R., and Briggs, L. 1979. Principles of Instructional Design. New York: Holt, Rinehart, and Winston.

Galitz, Wilbert O. 1985. Handbook of Screen Format Design. Wellesley, MA: QED Information Sciences.

Galitz, Wilbert O. 1996. The Essential Guide to User Interface Design: An Introduction to GUI Design Principles and Techniques. New York: Wiley.

Gaylin, K. 1986. How are windows used? Some notes on creating an empirically based windowing benchmark test. In CHI ’86 Proceedings. New York: Association for Computing Machinery. 96-100.

Glass, Robert L. 1989. Software maintenance documentation. Sigdoc 89 Conference Proceedings. New York: ACM.

Gould, Emilie W., Gurevich, Mark, and Pagerey, Peter D. 1998.Conducting surveys over the World Wide Web. STC 45th Annual Conference 1998 Proceedings. Arlington, VA: Society for Technical Communication. 294-297.

Gregory, R. L. 1980. Eye and Brain: The Psychology of Seeing. New York: Oxford.

Gregory, R. L. 1995. The Artful Eye. New York: Oxford.

Hackos, JoAnn, and Stevens, Dawn M. 1996. Standards for Online Communication. New York: Wiley.

Hasslein, Vaughn. 1986. Marketing survey on user requests for online documentation. In Proceedings of 33rd International Technical Communication Conference. Washington, DC: Society for Technical Communication. 434-438.

Heckel, Paul. 1984. The Elements of Friendly Software Design. New York: Warner.

Herriot, P. 1970. An Introduction to the Psychology of Language. London: Methuen.

Horton, William K. 1990. Designing and Writing Online Documentation: Help Files to Hypertext. New York: Wiley.

Keeker, Kevin. 1997. Improving Web site usability and appeal. http://www.microsoft.com/workshop/management/planning/improvingsiteusa.asp#TOP2

Kieras, J. L. 1980. Initial mention as a signal to thematic content in technical passages. Memory and Cognition, 8, 4. 345-353.

Kirsner, Scott. 1997. Community: Can corporate players be convincing—or successful—in the communitarian role? CIO Magazine, December 1, 1997. http://www.cio.com/archive/webusiness/120197_main.html

Kollock, Peter, and Smith, Marc. 1994. Managing the virtual commons: Cooperation and conflict in computer communities. http://www.sscnet.ucla edu/soc/csoc/vcommons.htm (Link no longer works, alas).

Levine, Rick. 1997. Sun Guide to Web Style. http://www.sun.com/styleguide

Lynch, Kevin. 1960. The Image of the City. Cambridge, MA: MIT Press.

Lynch, Patrick, and Horton, Sarah. Yale C/AIM Web Style Guide. http://info.med.yale.edu/caim/manual

Lynch, Patrick, and Horton, Sarah. 1999. Web Style Guide: Basic Design Principles for Creating Web Sites. New Haven: Yale.

MacKinnon, Richard. 1992. Searching for the Leviathan in the Usenet. Masters Thesis, San Jose State University. gopher://gopher.eff.org:70/00/Publications/CuD/Papers/leviathan

Mahler, William J. 1987. Interactive touch screen design. In Proceedings of the 34th International Technical Communication Conference. Washington, DC: Society for Technical Communication. VC 72-77.

Mayer, Richard. 1992. Thinking, Problem Solving, Cognition. New York: Freeman.

Miller, George A. 1956. The magical number seven, plus or minus two: some limits on our capacity for processing information. The Psychological Review, 63. 81-97.

Miller, George A. 1962. Some psychological studies of grammar. American Psychologist, 17, 11. 748-762.

Morkes, John, and Nielsen, Jakob. Applying Writing Guidelines to Web Pages. January 6 1998. http://www.useit.com/papers/webwriting/rewriting.html

Mortensen, David. 1997. Miscommunication. Thousand Oaks, CA: Sage

Nielsen, Jakob, and Morkes, John. 1997. Concise, SCANNABLE, and Objective: How to Write for the Web. http://www.useit.com/alertbox/9710a.html and http://www.useit.com/papers/webwriting/writing.html

Nielsen, Jakob. 1995. Features missing in current Web browsers. Alertbox, July 1995. http://www.useit.com

Nielsen, Jakob. 1996. Top Ten Mistakes in Web Design. Alertbox, May. http://www.useit.com

Nielsen, Jakob. 1997a. Be Succinct! (Writing for the Web). Alertbox. March 15, 1997. http://www.Useit.com.

Nielsen, Jakob. 1997b. How Users Read on the Web. October 1997. http://www.useit.com/

Nielsen, Jakob. 1997c. The Fallacy of Atypical Web Examples. Alertbox, June 1, 1997. http://www.Useit.com

Nielsen, Jakob. 1997d. The tyranny of the page. Alertbox, November 1, 1997. http://www.useit.com

Nielsen, Jakob. 1998. Using link titles to help users predict where they are going. Alertbox, January 11, 1998. http://www.useit.com

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Ohnemus, Kenneth R. 1997. Web style guides: Who, what, where. 15th Annual International Conference on Computer Documentation Conference Proceedings, SIGDOC 97, Crossroads in Communication, October 19-22, 1997. New York: ACM. 189-198.

Olson, Mancur. 1965. The Logic of Collective Action: Public Goods and the Theory of Groups. Cambridge, MA: Harvard.

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Otte, Fred H. 1982. Consistent user interface. In Human Factors and Interactive Computer Systems. Norwood, NJ: Ablex. 261-275.

Overby, Bruce A. 1997. Order and chaos: A sociological profile of TECHWR-L. 15th Annual International Conference on Computer Documentation Conference Proceedings, SIGDOC 97, Crossroads in Communication, October 19-22, 1997. New York: ACM. 199-206..

Price, Jonathan. Creating a style for online help. 1988. In Text, ConText, and HyperText: Writing with and for the Computer. Cambridge, MA: MIT Press. 330-341.

Price, Jonathan. 1998. So you want to freelance as a Webzine writer? 45th Annual Conference 1998 Proceedings. Arlington, VA: STC. 174.

Price, Lisa, & Price, Jonathan. 1997. Web Writing. Writer’s Digest, October. 44-47.

Rehling, Louse. 1997. Breaking the rules for web sites. 1997 IEEE International Professional Communication Conference, IPCC 97 Proceedings, October 22-25, 1997. Piscataway, NJ: IEEE. 101-107.

Reigeluth, C. M. and Stein, F. S. 1983. The elaboration theory of instruction. In Instructional Design Theories and Models, ed. Reigeluth. Hillsdale, NJ: Erlbaum.

Reigeluth, C. M., Merrill, M. D., Wilson, B. C., et al. 1980. The elaboration theory of instruction: A model for sequencing and synthesizing instruction. Instructional Science, 9. 195-219.

Reigeluth, C.M., Ed. 1983. Instructional Design Theories and Models: An Overview of Their Current Status. Hillsdale, NJ: Erlbaum.

Relles, Nathan. A user interface for online assistance. 1981. In Proceedings of 5th International Conference on Software Engineering. New York: Institute for Electrical and Electronics Engineers. 400-408.

Robinson, Eleanor R. N. and Knirk, Frederick G. 1984. Interfacing learning strategies and instructional strategies in computer training programs. In Human Factors Review. Santa Monica: The Human Factors Society. 209-238.

Roemer, J. M. and Champanis, A. 1982. Learning performance and attitudes as a function of the reading grade level of a computer-presented tutorial. In Proceedings of Human Factors in Computer Systems Conference. Gaithersburg, MD: Institute for Computer Sciences and Technology, National Bureau of Standards. 239-244.

Shirk, Henrietta Nickels. 1988. Technical writers as computer scientists: The challenges of online documentation. In Text, ConText, and HyperText: Writing with and for the Computer. Cambridge, MA: MIT Press. 311-327.

Shneiderman, Ben. 1982. System message design: Guidelines and experimental results. In Directions in Human/Computer Interaction. Norwood, NJ: Ablex. 55-78.

Shneiderman, Ben. 1989. Reflections on authoring, editing, and managing hypertext. In The Society of Text: Hypertext, Hypermedia, and the Social Construction of Information. Cambridge, MA: MIT Press.

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Walker, Janet H. 1987. Issues and strategies for online documentation. IEEE Transactions on Professional Communication, PC-30, 4. 235-248.

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